Our Policy – martflex.co

Effective Date: May 19, 2025
MartFlex respects your privacy and is committed to protecting the personal information you
share with us. This Privacy Policy explains how we collect, use, and protect your data when you
use the MartFlex platform.

How We Use Your Information
Your data is used to:
● Register and verify user accounts
● Facilitate transactions and deliveries
● Improve platform functionality and user experience
● Send notifications, updates, or support communications
● Conduct security and fraud monitoring

Information We Collect
We may collect the following information:
● Personal identification (name, phone number, address, email)
● Demographic information
● KYC documents (e.g., BVN, ID)
● Location data
● Order and transaction history
● Device and browser information

Sharing of Information
We may share your data with:
● Verified logistics providers to complete deliveries
● Payment processors (e.g., Paystack, Klump)
● KYC verification providers (e.g., Dojah)
● Legal authorities when required by law
We do not sell or rent user data.

Data Security
We implement security measures to protect your personal data. While we strive for maximum
protection, no online system is 100% secure.

Your Rights
You can:
● Request access or correction of your personal data
● Withdraw consent to data usage (may limit access to services)
● Request deletion of your account

Cookies and Tracking
We may use cookies or tracking tools to enhance your user experience. You can disable
cookies in your browser settings.

Updates to this Policy
This policy may be updated. Significant changes will be communicated via email or in-app
notice.